Meet the team

Jim has devoted over 24 years to championing accountability and integrity within the water intrusion and reconstruction industry. He established True Group to support Central Florida communities in protecting their buildings while wisely investing their reserves. Widely acknowledged throughout the southeast region, he has earned acclaim for his expertise in construction defect identification and resolution. His enduring dedication to cost containment, innovative reconstruction strategies for complex projects, and adept leadership in achieving goals within budget have solidified his reputation. As one of only three Council-Certified Moisture Control Consultants in Florida and among ten in the US, he is an expert in building science and moisture prevention.

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Jim also teaches continuing education courses for the Florida Department of Business and Professional Regulation, focusing on sustainable solutions for community associations. He emphasizes regular maintenance and compliance with industry standards to prevent structural issues and protect community reserves.

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Presently, he holds certifications in all facets of True Group's specializations, including Certified General Contractor (CGC), Certified Roofing Contractor (CCC), Certified Moisture Control Consultant (CMCC), Mold Related Services Remediator (MRSR), and Certified Microbial Remediation Supervisor (CMRS). His diverse certifications showcase his comprehensive expertise in the field.

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During his leisure time, Jim enjoys spending quality moments with family and friends, fishing and camping.

Barbara thrives when others succeed and actively seeks opportunities to celebrate the achievements of our team while supporting their personal and professional growth. Guided by the principles of honesty, integrity, and respect, she believes in treating people the way she wants to be treated, fostering a positive and collaborative work environment.

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With over 30 years of experience as a business owner, Barbara oversees all aspects of administration, including accounting, HR, legal matters, and more. Her extensive background includes prior work as a paralegal at a prestigious law firm in Chicago, where she honed her attention to detail and commitment, qualities she brings to her current position.

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Outside of work, Barbara dedicates time to her family and engages in activities such as cooking, biking, camping, gardening, and exploring holistic health practices. Her multifaceted experiences contribute to her well-rounded approach to both professional and personal pursuits.

Nicolle is energized by growth, both personal and professional, and thrives on building meaningful relationships that turn into long-term partnerships. With a dynamic background in real estate business development, marketing, and contract management, she brings a well-rounded perspective to every project. At True Group, Nicolle plays a key role in identifying new business opportunities, strengthening client relationships, and supporting strategic initiatives that create lasting value.

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Known for her approachable nature and reliability, Nicolle is a trusted partner throughout your journey with True. She is passionate about understanding each property's unique needs and delivering solutions that help protect and enhance communities. Fluent in English, Spanish, and Portuguese, she is especially skilled at supporting diverse communities and fostering strong communication at every step.

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Nicolle earned her bachelor’s degree in law from Universidad Autónoma del Caribe and holds a certification as a Notary Signing Agent. Beyond her role at True Group, she is deeply passionate about wellness and yoga, which help her stay grounded and focused. She also enjoys spending quality time with her family, being outdoors, and exploring new food options while surrounded by great company.

Rachel is driven by a passion for storytelling, firmly believing that everyone possesses a unique narrative worth sharing. Her mission is to aid individuals in communicating their vision and achieving their goals. At True Group, she contributes to connecting the company's mission with the needs of community associations by fostering collaboration through various communication tools, including explainer videos, proposals, websites, social media, and more. With an award-winning background spanning industries such as utilities, technology, construction, and economic development, Rachel has honed her skills and built relationships through successful campaigns benefiting each organization and its customers.

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She earned her bachelor's degree in public relations & advertising with a minor in writing & rhetoric from the University of Central Florida, complemented by a certificate in the principles of public relations. An active member of the Florida Public Relations Association, Rachel previously served on the Board of Directors as the vice president of student outreach. Prior to this, she served as vice president of membership and then president of FPRA’s Central Florida student chapter, Quotes, the PR Club at UCF.

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Beyond her professional commitments, she dedicates time to her church's youth and children ministries, when she's not enjoying moments with friends and family.

Maria thrives on bringing order to complexity. With a strong foundation in administrative operations and a natural talent for organization, she ensures that every detail behind the scenes supports a seamless project experience. She holds a bachelor's degree in civil engineering from Universidad Centroamericana and brings over five years of experience in construction administration, project coordination, and office management. Fluent in both English and Spanish, Maria supports diverse teams and clients with ease, always focused on clear communication and reliable follow-through.

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At True Group, Maria manages administrative functions that keep our projects on track, from managing schedules to supporting communication between clients and internal teams. Her background allows her to navigate the fast-paced demands of the industry while maintaining clarity, accuracy, and professionalism.

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Duke is the epitome of a social butterfly, embodying the term "people person" in a four-legged form. His love for socializing, particularly when treats are involved, is unparalleled. Every morning, Duke eagerly heads to the office, making the rounds to visit each team member for his daily dose of pets. He extends his friendliness to vendors, expresses his disapproval at passing trains with a bark, and contributes to boosting overall morale in the workplace. As a Labrador Retriever, Duke found his forever home with Jim and Barbara after a serendipitous encounter at Southlake Animal League. It was love at first bark, and since then, Duke and his human companions have been inseparable. Outside of his professional duties, Duke enjoys quality time with family, embraces the great outdoors through camping adventures, hits the dog beach for some playful moments, fetches his beloved toys, and consistently showcases his good-boy demeanor.

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